How To: TRAZER Portal
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      3. How To: TRAZER Portal

      How to Set Up Your TRAZER XP Admin Account

      Set up your Admin Account to gain access to the TRAZER XP Portal and Software Application.

      1. Once your Admin profile has been created, you will receive an email from support@trazer.com. Click the Reset my Password button to verify your email and change your password. 
        1. If you believe you have not received the email, please first check your junk/spam folder. Please contact your Super Admin to ensure your Admin Account has been created. If you are confident it has been created, but you did not receive the email, please contact TRAZER Support.

          email verification message
      2. Establish your password following the guidelines displayed. Click Reset password to save. (This is required before logging in to the TRAZER XP Software Application.)
        Screen Shot 2024-01-24 at 12.47.46 PM
      3. The message shown will display when the password has been successfully changed. Click the Go to TRAZER Web Portal button to complete the last step of setup.
        Screen Shot 2024-01-24 at 12.48.33 PM
      4. When you first log in to the Portal, you are required to set a 4-digit PIN. This PIN serves as a secondary method of authentication when Offline Mode is enabled on the Unit. Offline Mode occurs when the Unit is not connected to the internet.
        Screen Shot 2024-01-24 at 1.42.10 PM

      For accessing both the Portal and the TRAZER XP Software Application on the Unit, use your username/email and password.

      In the event that the Unit is disconnected from the internet, which is referred to as Offline Mode, you will be prompted to log in using your PIN instead of the password to gain access.