How to utilize User Mode on TRAZER XP

NOTE: Authorized Users are only available for TRAZER Units set to User Mode by TRAZER Support.

An Authorized User can log in and use the TRAZER Application independently, without an Admin logging in first. When an Authorized User is logged into the TRAZER Application, they can only select Activities from Workouts, Drills, and Games categories. Assessments and Rehabilitation categories will be hidden.

We recommend that Authorized Users learn how to navigate and use the remote or keyboard from an Admin before allowing them to access independently. 

Requirements

  • User Mode enabled on TRAZER XP Unit
  • Valid email for the User

Steps to Enable User Login

  1. Open the User list 
  2. Select Create User
  3. Enter all required information including a working email for the new User
  4. Select On under the "Enable User Login" option
  5. Click Next or Create user

NOTE: The Enable User Login option is only available for TRAZER Systems that have requested this option from TRAZER.

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Once the User is created, the User will receive an email and they will need to follow the steps to verify their email, set a unique password, and an Offline Mode PIN. The User will not be able to log into the TRAZER Application until this process is complete.

(Authorized Users do not have access to data in the Portal. The Library page is the only page available to Authorized Users as a resource.)

Steps to Enable User Login from the TRAZER Portal

  1. Open the desired User's Profile
  2. Click on Admin Settings locate "Enable User Login" and set it to On
  3. Enter the User's valid email
  4. Select the Site you would like the User to be able to log into
  5. Click the Update button
  6. The User will receive an email from support@trazer.com with a link to set their password and Offline Mode PIN. The User will also receive a brief "How To" video detailing how to use the TRAZER Application.

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Steps to Remove User Login Access

  1. Open the desired User's Profile
  2. Click on Admin Settings and locate the "Enable User Login" setting and change it to Off
  3. Click the Update button

After the "Enable User Login" is set to off, the User will no longer have access to the TRAZER Application or Portal.

Admins can also customize the duration for which an Authorized User can access the TRAZER Unit before being automatically logged out. 

Set Maximum Authorized User Session Time

  1. Log into the TRAZER Portal
  2. Go to the Manage page and click on the Units button on the left-hand side 
  3. Find the Unit for which you would like to edit the settings, click the Edit button
  4. Click Unit Settings
  5. Click the "Maximum Authorized User Session Time" drop-down
  6. Select the maximum length of time the User can use TRAZER

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This can also be edited on the TRAZER Application, follow the steps below.

Steps to Set Session Time on the TRAZER Application

  1. Log into the TRAZER Application with an Admin profile
  2. Click the Settings button in the bottom left-hand corner
  3. Click Unit Settings
  4. Click the "Maximum Authorized User Session Time" drop-down and select the maximum length of time the User can use TRAZER

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