Welcome to TRAZER! We are excited to have you join our community and can't wait for you to start exploring all the incredible features and possibilities that TRAZER has to offer. Our team is here to provide you with all the resources and information you need to ensure a seamless and enjoyable experience.
Follow the step-by-step setup guide below and feel free to reach out if you need any assistance along the way. You can find our Support Team's contact information at the bottom of the page.
Let's get started!
STEP 1
Set up your TRAZER Admin Account
STEP 2
Unbox your Shipment
Open the boxes included in your shipment to locate the Quick Start Guide and ensure you have all items before proceeding.
TRAZER XP Unit
Accessories: Keyboard with receiver, Remote with receiver, Heart Rate Monitor, Power Cord, Power Supply, and HDMI/Mini Display Cord
Avenger Mobile Stand
43" TV
Travel Case
STEP 3
Assemble the Equipment
For proper TRAZER XP placement, position the bottom tray 31" from the floor. The top tray must be secured a minimum of 8" above bottom tray.
STEP 4
Set up the TRAZER XP Unit & TV
STEP 5
Connect TRAZER XP to your Internet
Before you can register the unit and begin utilizing the system, you will need to connect the unit to your WiFi.
STEP 6
Register the TRAZER XP Unit
A verified Admin will need to register the TRAZER unit to associate it to your location. Use your login credentials established in Step 1, along with the SKU labeled on the back of the unit to follow the steps in this short video to register your TRAZER unit.
Setup Complete!
WHAT'S NEXT?
Your Customer Success Representative will be reaching out to start the onboarding process with your team.
NEED HELP?
Our Support Team is available to assist you with setup.
CALL US
We're available from 9am - 5 pm EST Monday through Friday at 440-925-7852.
EMAIL US
Submit a support ticket by emailing support@trazer.com and we will respond as soon as possible.
MEET WITH US
Schedule a video call for step-by-step assistance that is convenient for you here.
